In which countries can you shop online?
Currently you can make your online purchases in Belgium, the Netherlands, France, Germany, Spain and Portugal.
Other countries are also possible, please contact us by mail [email protected] or by phone +32488164512
Will items marked “sold out” be restocked?
When an item is sold out, we try to make the item available again as soon as possible. If the stock is insufficient, the article will be removed from the website.
Will I receive the same product as in the photo?
Yes, with the exception of handmade garments where there may be a slight difference in finish.
Can I ship an order with a Gift Ticket?
Yes, select the option “Gift Ticket” in your shopping cart when completing your order. For further information, please see the Gift Ticket section.
Is it possible to be kept informed by e-mail about the latest news and offers from Superbusy?
Yes. Go to “Newsletter” to receive information about the latest news, events, tips and tricks for looks.
How can I unsubscribe from the Superbusy newsletter?
You can easily unsubscribe under the heading “Newsletter” in your account or received e-mail. Fill in the details and click on “Unsubscribe”.
How can I recover my password?
If you have forgotten your password, you can request it again under "Log-in". Enter your email address and we'll send you an email with the instructions to follow.
How can I check if my order has been processed successfully?
As soon as your order has been processed, you will receive a confirmation email. If you do not receive it, please contact our customer service department.
Can I track the status of my order?
You will also receive a Track & Trace code with which you can easily track your order to your home. There you can choose via the handy Bpost website or other courier service where they should ultimately deliver your package.